Security & quality certification

Accetera possesses the necessary competencies and certifications to provide all services you have requested. We are compliant with all relevant legal acts, formal obligations, internal security and quality rules which integrated into our local software solutions, day-to-day operations, corporate environment, and employees’ behaviour.

We ensure the highest level of personal data security, service quality and delivery discipline. We are certified for compliance with international standards:

We also fully comply with the requirements of the General Data Protection Regulation and guarantee compliance with data protection standards.

Furthermore, we have a comprehensive business continuity plan (BCP) and disaster recovery plan (DRP) in place, so we can guarantee business continuity under all circumstances. Risk factors are evaluated based on a matrix describing the correlation between the level of probability of their occurrence and their negative impact on the system. The BCP is tested annually - Checklist testing, Walkthrough testing, Full-interruption testing - following an internally documented process and customized according to the best practices.

Information Security Management

Quality Management


Compliance with all relevant legal acts, formal obligations and internal security and quality rules in all active countries, including GDPR.